Privacy Policy
VaultLoot (“we,” “us,” or “our”) values your privacy and is committed to safeguarding your personal data with the highest degree of transparency, accountability, and compliance with applicable laws. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or use vaultloot.com (“our website” or “the site”).
By accessing or using the website, you agree to the terms of this Privacy Policy.
1. Our Commitment to Privacy and Data Protection
We are dedicated to protecting the integrity and confidentiality of your personal data. Our privacy-centric practices are grounded in European Union General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable data protection regulations. We aim to empower you with meaningful choices about your personal information and uphold your rights transparently and responsibly.
2. Scope of Policy and Data Controller Role
This Privacy Policy applies to information collected through vaultloot.com, including all services, communications, features, and content associated with the website. For the purposes of GDPR and other data protection laws, VaultLoot is the Data Controller responsible for the personal data collected through the site.
If you have any privacy-related questions or require clarification, please contact us at [email protected].
3. Categories of Data We Process
We may collect, store, and process the following types of personal data, either directly from you, automatically, or through third parties:
a) Usage Data
Includes browser type, operating system, IP address, pages visited, referral sources, session duration, and other diagnostic data. This is collected automatically through cookies, scripts, and similar technologies to analyze site usage and performance.
b) Account Data
Includes your full name, residential or delivery address, email address, phone number, and other identifiers submitted when creating an account or placing an order.
c) Profile Data
Includes your preferences, wish lists, purchase history, favorite products, and behavioral patterns based on your interaction with the site.
d) Communication Data
Includes records of communication with customer support, contact form submissions, feedback, dispute resolution history, and correspondence.
e) Technical Data
Includes device type, browser settings, language preferences, operating systems, screen resolutions, and related system information.
f) Transaction Data
Includes billing and delivery details, order history, payment method (excluding full payment card data where not permitted), and fulfillment status of previous transactions.
g) Preference Data
Includes marketing preferences, advertising opt-ins/opt-outs, product and content interests, and cookie consent records.
4. Legal Bases for Processing Personal Data
We collect and process your personal data under the following legal bases, as applicable:
– Consent: Where you have provided explicit agreement (e.g., subscribing to marketing newsletters).
– Contract: Where data processing is necessary to fulfill contractual obligations (e.g., order fulfillment).
– Legitimate Interests: Where we have a legitimate and proportionate interest in processing (e.g., fraud prevention, analytics).
– Legal Obligations: Where we are legally obligated to process or retain certain data (e.g., for tax or regulatory reporting).
5. Your Rights Under Data Protection Laws
Depending on your location and applicable laws, you may exercise the following rights regarding your personal data:
– Right of Access: Request access to personal data we hold about you.
– Right to Rectification: Request that inaccurate or incomplete data be amended.
– Right to Erasure: Request deletion of your data under certain conditions (“right to be forgotten”).
– Right to Restriction: Request restriction of personal data processing.
– Right to Data Portability: Request your personal data in a structured, commonly used, and machine-readable format.
– Right to Object: Object to processing when we rely on legitimate interests or for direct marketing.
To exercise your rights, please contact us at [email protected]. We may request verification of identity before fulfilling such requests.
6. Security Measures
We implement technical and organizational safeguards to ensure personal data is protected against unauthorized access, disclosure, alteration, or destruction, including but not limited to:
– SSL/TLS encryption of data in transit;
– Access control through authentication and authorization mechanisms;
– Routine data backups and disaster recovery protocols;
– Regular security audits and employee training in data protection and privacy practices.
7. International Data Transfers
Where personal data is transferred outside your jurisdiction to countries that may not provide equivalent legal protections, we implement appropriate contractual safeguards, such as the EU Standard Contractual Clauses (SCCs), to ensure data protections meet applicable regulatory standards.
8. Data Retention
We retain personal data only for as long as it is necessary to fulfill the purposes described in this Policy and comply with legal obligations. Retention periods vary depending on the data type:
– Usage and Analytics Data: up to 26 months;
– Account and Profile Data: retained as long as the account remains active and up to 6 years thereafter for compliance;
– Transaction Data: 7 years to satisfy accounting and legal requirements;
– Marketing and Communication Data: until withdrawal of consent or 24 months, whichever comes first.
Following the expiration of the applicable retention period, your data is securely deleted or anonymized.
9. Cookie Policy
We use cookies and similar technologies on vaultloot.com to improve website performance, enable essential functions, and collect usage statistics. The types of cookies used include:
– Essential Cookies: Necessary for core site functionality, such as secure login, cart management, or checkout.
– Functional Cookies: Enable enhanced site features like language selection or remembering previous preferences.
– Analytics Cookies: Collect statistical information regarding user behavior to improve site usability and performance.
– Performance Cookies: Measure the performance of content and features to enhance site speed and responsiveness.
10. Cookie Management and Compliance
You have full control over your cookie preferences. A consent banner appears upon visiting vaultloot.com allowing you to accept or customize your cookie settings in accordance with GDPR and CCPA requirements.
You may also manage cookies through your browser settings by disabling non-essential cookies. Please note that disabling cookies may impact parts of the site’s functionality and your experience.
Under the CCPA, residents of California have the right to request that we do not “sell” personal information as defined by the Act. We do not monetize your data, and we respect all opt-out requests related to cookies and data sharing.
11. Children’s Privacy
VaultLoot does not knowingly collect personal information from children under the age of 13. If we become aware that personal data from a child under 13 has been inadvertently collected, we will take immediate steps to delete such data. If you are a parent or guardian and believe your child has submitted personal information, please contact us at [email protected].
12. Policy Updates and User Notifications
We reserve the right to modify this Privacy Policy at any time to reflect changes to our practices, technologies, legal requirements, or for other operational reasons. Updates will be posted on this page and, where appropriate, communicated via email or on-site notifications. We encourage users to review this Policy periodically.
13. Contact Us
If you have any privacy-related questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out to:
VaultLoot
Email: [email protected]
Website: https://vaultloot.com
We are committed to protecting your privacy and complying with applicable laws, including GDPR and CCPA. For any further inquiries about our data practices or to exercise your rights, please do not hesitate to contact us at [email protected].
